Instant Access, Instant Sales: How Glacier Guides Turned Photo Viewing into Pure Profit

From:
Glacier Guides and Montana Raft
September 5, 2024
Katie Woods Glacier Guides of Montana Raft Company

Simplified Guest Experience

Implemented clear and organized photo viewing system for immediate post-trip access

Enhanced Self-Service Capability

Guests can independently access and view photos without staff assistance

Automated Sales Generation

Photos sell themselves through intuitive platform design

The Challenge

The company lacked a clear, organized system for post-trip photo access. Guests had to rely heavily on staff assistance to view and obtain their photos, creating additional work for the team and potential delays for customers wanting immediate access to their memories.

Simplifies the Guest Experience

PicThrive offers an easy and straightforward process for guests to view their photos immediately after their trips in a clear and organized manner.

Boosts Sales

The simplicity and accessibility of viewing photos directly correlate to an increase in sales.

Provides Post-Trip Resource

Guests have the convenience of revisiting their photos in an organized way, easily, with or without assistance, enhancing their post-trip experience.

Reliability and Ease of Use

The platform is user-friendly and reliable, requiring minimal intervention and ensuring a smooth experience for both guests and staff.

We've been using PicThrive for a couple of years now.

"One of the main reasons we really like PicThrive is that it just makes the guest experience so simple. The fact that they can come in after trips and view their photos right away in a really clear, organized way makes it really helpful."

The sales ... just kind of speak for themselves.

"And then just having the ease of them having a resource after the trip, once the dust settles, they can go back and look at photos in a really still, organized manner and do that really simply with either our help or the help of PicThrive if things get crazy. But they never do because it's easy."

After PicThrive

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"One of the main reasons we really like PicThrive is that it just makes the guest experience so simple. The fact that they can come in after trips and view their photos right away in a really clear, organized way makes it really helpful."

Katie

,

Manager

Glacier Guides and Montana Raft

Let's talk

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See for yourself how simple & intuitive media sales & marketing can be!

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